Welcome to Prime Pet Zone! We’re committed to delivering your favorite pet accessories quickly, safely, and reliably. Please read our Shipping Policy carefully to understand how we process and deliver your orders across worldwide.

📦 Order Processing

• All orders are processed within 1–2 business days after payment verification.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package in real time.

🚚 Shipping Times

• Standard Shipping: 7–14 business days

Please note: Shipping times may vary slightly during holidays, high-demand periods, or due to courier delays beyond our control.

📍Shipping Coverage

We currently ship to worldwide.

💰 Shipping Rates

• Standard shipping rates are calculated at checkout based on package weight and destination.
  

🔄 Order Tracking

Once your order has been dispatched, you will receive an email from Prime Pet Zone containing your tracking information. You can track your package at any time through the provided carrier link.

🚫 Lost or Delayed Packages

If your package is delayed or lost in transit, please contact our support team at primepetzone@gmail.com. We’ll work directly with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.

📦 Incorrect Address

Please double-check your shipping details before submitting your order. Prime Pet Zone is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Need Help?

If you have any questions about your shipment, feel free to reach out to our friendly support team at:
📧 primepetzone@gmail.com

We’re here to help ensure every order arrives safely to your door.

Prime Pet Zone – Where pets meet premium care 🐾